Covid-19 Considerations for your appointment

Face to-face consultations are available in all our rooms (Norwest and Concord).

For face-to-face appointments, patients must not have any cold or flu-related symptoms unless they have a recent negative covid test.

Telehealth (video) appointments are only available for new patients and follow ups where face-to-face is not possible due to illness or remote location.

Endoscopic procedures (Gastroscopy and Colonoscopy) are available as per normal in private hospitals, but with longer wait times in the public hospitals (Westmead, Blacktown, Mt Druitt, Auburn).

All patients will need to email or fax us a referral, blood tests and any other relevant results before we can proceed with a telehealth consult or to triage your new referral. View our Contact page. 

Preparing for your appointment:

• If you are asked to attend a face-to-face appointment, please arrive close to your scheduled appointment time
• Use the hand sanitiser when you arrive and before you leave the premises
• Keep carers or support people to a minimum, preferably one person, maximum two.

If you have any questions, please reach out to our team who will be more than happy to help.