Patient Information Preparing for your initial appointment
What to expect
If you've never been to a gastroenterologist before, here's some considerations to help you prepare for your appointment.
Things we are likely to discuss:
- Details of your symptoms and how long you've been experiencing them
- Family history of gastrointestinal disease
- Any recent or rapid weight loss
- Your diet and medications
- Other conditions you have been diagnosed with
We may also carry out a physical exam during your consultation and request you to complete additional tests.
Click on the blue icons to learn more about preparing for your appointment.
What to bring to your consultation
To get the most out of your appointment please bring the following:
- Referral from your doctor (essential to receive a Medicare rebate)
- Medicare card, DVA card, Pension Card
- Have your Private Hospital insurance information with you
- Recent blood tests and scan results
- Hard copies of any CT scans, ultrasounds, MRI or x-rays when available
- Correspondence from other specialists and names of other doctors you attend
- Previous endoscopy reports
- A list of your current medications and their doses
What to bring to your gastroscopy/colonoscopy
Please bring the following to the hospital:
- Any new blood tests or scan results
- Hard copies of recent CT scans, ultrasounds or scans that our team has not yet seen
- Previous Gastroscopy or Colonoscopy Reports
- A list of your current medications and their doses
- Comfortable clothes
What do Consultations Cost?
We aim to provide high quality specialist medical care at affordable prices and offer a reduced rate to patients with a health care card or pension.
The medicare rebate will usually be available in your account within 48hrs of your appointment.
|110/91834/91824||Initial Consultation - face to face or telehealth||$130.20||$295|
|HCC or pension||$130.20||$200|
|116/91835/91825||Follow Up Consultation - face to face or telehealth||$65.20||$160|
|HCC or pension||$65.20||$125|
We accept payments on the day via:
- Credit Card (Visa Mastercard)
1What do endoscopic procedures cost?
All endoscopic procedures (gastroscopy, colonoscopy, sigmoidoscopy, balloon enteroscopy, haemorrhoid banding, EMR) are billed No-Gap.
If you have hospital cover with your health insurance then you will be covered to have any endoscopic test at the private hospitals where we work.
Our fees, and those of the anaesthetist will be directly billed to your health fund so long as it has a "No-Gap" policy (almost all do).
If you have an excess for hospital admission you will need to pay this to the hospital on the day of admission, and for some funds you may not be fully covered for pathology services, but there will be no other fees and no other bills.
If you have no excess then you are fully covered and the procedures will not cost you a cent.
Capsule endoscopy (pillcam)
- $1341.25 - $1441.25 (gap $150-$250)
- Medicare rebate $1191.25
Frequently Asked Questions
What is the waiting time for an appointment?
Waiting times for a new appointment vary but can be longer for routine cases.
There is always room to fit in urgent cases sooner with one of our Doctors.
Please let us know if you need to be seen urgently such as if you have a positive faecal occult blood tests (FOBT), rectal bleeding, severe anaemia or another reason.
We will ask you to send us your referral for triage and we are always happy to speak with your GP directly to help facilitate an urgent review.
What are the Procedure item numbers used?
Gastroscopy - 30473, 30475 or 30478
Colonoscopy - 32222, 32223-32228, 32229, 32230
Sigmoidoscopy - 32084 or 32087
Balloon Enteroscopy - 30680, 30682, 30684, 30686
Capsule endoscopy - 11820
How often do I need a referral?
You need a new referral from your GP:
- Every 12 months
- Or if you are coming to see us about a new problem.
If you are booked in for a repeat procedure you will also need a new referral if it has been over 12 months.
What is the difference between having a gastroscopy/colonoscopy in the public vs the private system?
The equipment and care you will receive is the same whether you are in the public or private.
All procedure locations use the latest Olympus 190 series endoscopes with Carbon dioxide insufflation (to cause less bloating) and HD imaging technology.
There are some differences:
If you have your procedure privately it will be performed by your own specialist (A/Prof van der Poorten, Dr Vongsuvanh, Dr Siow, Prof Ahlenstiel or Dr Rishi Sud), with the assistance of a specialised anaesthetist.
Tests can be performed with minimal waiting time and at the location of your choosing. Procedures are billed no-gap.
If you have your test in the Public (Westmead, Auburn or Blacktown) your name will be put on a waiting list and the date allocated according to the clinical urgency.
Waiting time is anywhere between 1-12 months.
There is much less flexibility with the dates, meaning that if you change your mind you will likely go back to the end of the waiting list.
The procedure in most cases will be performed by a training registrar with your specialist in attendance.
How do I know if I am covered for scopes?
If you have private health insurance with hospital cover then you should be covered for gastroscopy, colonoscopy or other endoscopic procedures. If you think your insurance is only for dental, physio and outpatient treatments then you are probably not covered. Call your health fund to check and quote item number 30473 for gastroscopy or 32222 for colonoscopy.
What is my excess?
Your excess can be anything between $0 to $1000 based on the level of cover you have elected to have with your health fund. Usually it is only payable once per year, but some contracts vary. Please call your fund or check your insurance paperwork to find out.
When will I know my admission time?
The hospital will call you on the day before your procedure usually by 3pm. If you have not heard from them by this time please give them a call.
How to book, in 3 easy steps
Complete our booking form
Ready to make an appointment? Simply complete our Book Appointment form and select your appointment type.
Expect our phonecall or email
Our Reception team will receive your completed form and discuss with our doctors. We'll contact you to arrange an appointment.